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#1 29-01-2013 10:14:58

CoachJohn
Nouveau membre
Registered: 14-06-2010
Posts: 4

Crawltrack seems to have stopped recording data

I have used CT problem free for tears now.

Recently I have been getting strange data returned, and it has even stopped gathering data.

I am using 3.3.2

I am getting zero visitors on all the sites in the system.

If I view all data most sites come up with 325 visitors and 0 unique visitors.

This data comes from a date well before many of the sites were added to CT.

Several sites that were collecting data now show zero on all dates in this year 2013.

It seems to be some form of corruption, any ideas what I should do about it?

Thank you.

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#2 29-01-2013 21:16:56

Jidébé
Administrateur
Registered: 30-10-2005
Posts: 2895

Re: Crawltrack seems to have stopped recording data

Hi,

With phpMyAdmin check the tables and repair them.
Check also the size of your database compare to what your hoster allow you.

Jean-Denis


CrawlTrack & CrawlProtect developer

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#3 30-01-2013 09:10:56

CoachJohn
Nouveau membre
Registered: 14-06-2010
Posts: 4

Re: Crawltrack seems to have stopped recording data

Hi

phpmyadmin shows no errors, I still repaired.
Data base is small comapred to some on the account.

The data displayed by CT is strange.

If I select all sites and day view I see some activity about 7th of Jan for example
yet if I step back to this date there is no data in the table.
Also if I step on day back the graph goes flat line to the days on 7 Jan is not longer showing.
This does look like a data base corruption.
Because this is a fairly new project, it would be OK to loose the tracking data, I do not wish to reinstall a clean coppy as there are many sites that will require modifying.

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#4 30-01-2013 19:56:30

Jidébé
Administrateur
Registered: 30-10-2005
Posts: 2895

Re: Crawltrack seems to have stopped recording data

Hi,

You can try to remove data from the database  thru CrawlTrack administration ( Reduce the size of the database.)

Jean-Denis


CrawlTrack & CrawlProtect developer

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#5 31-01-2013 08:45:07

CoachJohn
Nouveau membre
Registered: 14-06-2010
Posts: 4

Re: Crawltrack seems to have stopped recording data

Hi

I tried, data was cleared out, yet the issue remains.

Are we realistically looking at a reinstall and start again?

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